Without Hoshii
7+ steps, four tools
Open the mail, look up the customer, check stock, retype the lines, post to the systems of record. Held together by whoever has done it longest, and nothing you fix today makes tomorrow faster.
The intelligent inbox
that keeps work moving.
Hoshii is the AI‑native inbox for B2B operations that proactively gets better every day. Reply faster, reduce manual work, think outside the inbox.
Book a demo
Without Hoshii With Hoshii
Trusted by 200+ B2B operations teams
Hoshii is the AI‑native inbox for B2B operations. It connects to your internal data sources, proactively drafts client‑specific replies, suggests areas of improvement and takes care of the repetitive but necessary work in your day.
At the order desk, Hoshii is for you if… hundreds of mails land in the shared inbox and your own, and half the week is spent on work that never quite feels productive.
In sales, Hoshii is for you if… requests stack up while you are in calls, and the quote that takes ten minutes to write is the one that waits two days.
In customer service, Hoshii is for you if… the same questions come in all day, the history sits in five different tools, and the hard cases wait while you answer the easy ones.
In legal, Hoshii is for you if… the same questions arrive by mail week after week, and someone answers each one the way your team already answered it last time.
In finance, Hoshii is for you if… invoice copies, payment queries and the dunning run all share one inbox, and a good part of the month goes on chasing instead of closing.
Leading the desk, Hoshii is for you if… you run the desk on what people tell you, and the first sign of a problem is usually the customer chasing it.
“The 2 to 3 hours a day we used to process orders have been cut in half. New joiners also have impact significantly faster.”
Thomas Locher Head of Sales, Max Schwarz AG Stop being busy, start being productive.
With Hoshii
One unified workspace
Hoshii is the AI‑native inbox for B2B operations. Every channel lands in one place with the work already started: context looked up, order drafted, reply written. You approve, it learns, and because one system covers the flow end to end the gains compound instead of stopping at every handover.
Your team stops sorting and re‑typing. It starts deciding.
We organize your inbox
Hoshii reads every arriving email, places it, and gives it the facts it needs, pulled from your connected tools with read access only.
In detail
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Connected in a second
Gmail or Outlook SSO. No migration, no new address.
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Sorted before you open it
Orders, complaints, new customers: each classified, prioritised, and dropped into the workspace that already owns it.
We find the context and anticipate what’s next
The reply is already written and the lookup behind it already done. Hoshii reminds you of follow‑ups and points out the details that are missing.
In detail
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Drafted in your voice, sent by you
Past threads set the tone. Always human in the loop.
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Chat with your data
Ask what is unanswered. Nothing leaves the company.
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Nothing goes quiet
A conversation that stalls comes back to you. We remind you in time.
We learn across the organisation and per customer
Hoshii learns from more than the words you change. A reroute, a missed lookup, a changed draft: all of it changes how Hoshii handles the next workflow like it.
In detail
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Corrections are the training
Hoshii remembers the corrections a workflow keeps getting, and acts on them from then on.
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Out of someone’s head, onto the customer account
We move what a colleague knows about a customer onto that customer’s account.
Finally, hand off repetitive work to us
Hoshii sees which jobs your team does over and over, and proposes the ones worth handing over. You approve each one, and Hoshii goes from only reading your systems to writing into them.
In detail
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Human in the loop by design
Hoshii proposes, you decide. You stay in control of what gets written back into your systems.
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Order writing is live today
Hoshii already writes orders into your system of record. Everything it takes on after that arrives the same way: noticed, proposed, agreed, then built.
Curious?
Book a demoFor whoever runs the desk
Your ERP shows the orders. Hoshii shows what happens before them.
Hoshii categorises every message, so you see the whole intake — the questions, complaints and quotes, not just the orders that reach the ERP.
In detail
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What is changing, early
A regular customer ordering less than usual. Complaints trending up. Response times drifting. Hoshii tells you while there is still time to do something about it.
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What is actually coming in
Every message categorised by purpose, so the mix of orders, questions, complaints and quotes is visible by type and over time, rather than estimated.
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Where the work is piling up
Open items per desk, so an overloaded team is obvious now instead of a surprise at the next review. Reporting stays at team and process level.
Sign in this morning. Working by this afternoon.
Single sign‑on with Gmail or Outlook: no migration, no new address, and replies still go out from yours. Everything around the inbox connects too, your ERP included.
Sign in with
Connect what sits around it
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- 1,300+ connectors
Hoshii Chat
Chat with AI without your data leaving the company.
The everyday questions people open another tab for, plus the ones only your own systems can answer. Draft a supplier email, summarise a spec, or ask which quotes are still unanswered. It runs on the model you pick, and nothing leaves the company.
Secure by design, built in Zurich for European B2B.
Hosted exclusively in the EU and processed in EU data centres. Your data is never shared with third parties and never used for retraining.
What teams ask before they start.
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What is Hoshii?
The AI‑native inbox for B2B operations. It reads what lands in your team’s shared mailboxes, connects to the systems your answers live in, and prepares the reply, the order or the follow‑up, so your team approves instead of retypes.
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Who is Hoshii for?
B2B teams whose day arrives by email: order desks, sales and account teams, customer service, finance, and the contract side. Mostly wholesalers, manufacturers and distributors across DACH.
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Does Hoshii replace my team?
No. It takes the retyping, not the judgment. Nothing reaches a customer or one of your systems without someone approving it first.
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We already use Microsoft Copilot. Why Hoshii?
Copilot helps one person write faster. Hoshii runs your team’s work: shared tasks, context from your systems, and numbers for the whole operation. Same budget, different job.
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What happens when it gets something wrong?
Nothing reaches a customer without your approval. You correct it before it goes out, and Hoshii learns from every correction. You stay in control. AI can make mistakes, so always double check.
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Will it work with our ERP?
We are live with 20+ ERP systems, and there are 1,300+ connectors for everything around them. If a system has an interface, Hoshii can reach it, custom and in‑house ones included.
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Do we need to connect our other systems?
No, you do not have to. Hoshii works from day one with just your mailbox. The more context it has the better it gets, so add your CRM, calendar or folders read‑only whenever you want that context on your tasks.
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Does it read my private inbox?
Shared stays shared, private stays private. Hoshii works in the mailboxes you point it at. Your personal mailbox stays yours until you choose to bring a thread into the Unibox.
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Where does our data live?
Built in Switzerland, hosted in the EU, processed in EU data centres. Your data is never used to train third‑party models.
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How fast can we start?
Sign in with Gmail or Outlook and your team can work in Hoshii the same morning. The ERP connection is built in parallel: days with a system we know, up to about six weeks with one that is new to us.
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What does Hoshii cost?
We quote per workspace, against how much lands in the inbox, how many inboxes it covers and which systems Hoshii writes into. Users are unlimited on every quote, so inviting colleagues to collaborate costs nothing. The work itself is metered in credits.
More questions? Talk to an expert
Hoshii is the AI‑native inbox for B2B operations. Reply faster, reduce manual work.
We’ll show you exactly what Hoshii does with your operations, live, in 30 minutes.
Book a demo