Every channel, one queue.
Requests arrive from everywhere. The Unibox turns each one into a task your team can own, track and finish together, so the work has a home, not just a recipient.
Email, WhatsApp and voicemail land as structured tasks, no more switching tools.
Each person sees the tasks that are theirs, with customer, deadline and owner attached.
Assign, hand off and collaborate, so nothing falls between the cracks.
A workstation built for how you work.
Every task carries its status right on the Hoshii interface, so you always know what is open, in progress or done. Slice the queue into your own views (by status, channel, tag or owner) and make Hoshii a workstation tuned to you.
Open, in progress or done, visible at a glance, on every task.
Filter by status, channel, tag or owner and save it as a view you return to.
Each person sets up the workstation that fits how they work best.