Hoshii

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Hoshii vs. turian

turian automates orders and quotes. Hoshii is your operations team's workspace, in which that is one of several modules.

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turian recognises customer orders in the mailbox, reads them and creates them in the ERP; quotes and bills of quantities come with it. Hoshii creates orders the same way, but is first the shared workspace of your operations team: Agents sort every mail, bring the customer in from the ERP and prepare replies, whether it is an order, a complaint or a question.

  • One workspace for the team Personal and shared mailboxes come together in the Hoshii Workspace, with owner, status and internal comments.
  • Agents for every mail Complaints, questions and invoices are sorted, enriched with the customer from the ERP and prepared with a reply draft.
  • You see where the time goes Hoshii shows response times and open items per topic. Automation follows where it pays.

At a glance

Hoshii turian
Where your team works In the Hoshii Workspace, which brings your team's mailboxes together. An Outlook add-in covers the transition. As an Outlook add-in, in Gmail and in the browser. 1
Which order formats are read PDF, email text, Excel, photo, handwriting and voicemail, with no templates to set up. Any format without templates. Product descriptions are read semantically. 2
What is handled besides orders Everything that reaches your operations team: orders, complaints, invoices, questions. Order processing is one of the modules. Quotes, bills of quantities, order confirmations. Sorting all mail is not part of it. 1
Matching to the article master Every line is matched to the ERP article, even when the customer calls it something else. Uncertain lines are flagged. Including special articles and configurations without a material number. 2
When the ERP is posted Only once someone on your team approves. Nothing is posted before that. After review and approval by the team. 2
Context from the ERP Customer, open orders and last documents sit on the mail before you open it. The agents draft replies and ask when something is missing. 2
Owner and status Every mail shows who has it, how far it is and by when. Internal comments stay internal. Not mentioned in the product description. 1
ERP connection Live with more than 20 ERP systems, connected over REST, GraphQL, MCP or SFTP. SAP, Microsoft Dynamics, Infor, proALPHA, NetSuite, Sage X3, Odoo. 1
Hosting and security EU data centres (Germany), GDPR with a DPA, SOC 2 and ISO 27001. ISO 27001, EU servers, storage in your own infrastructure on request. 1
Price Per workspace, by mail volume and connected systems. Quote after the demo. Not published. 1
  • Yes
  • Partly
  • No
  • Not stated publicly

Which one fits

turian fits if

  • You want to automate quotes and bills of quantities alongside orders.
  • Special articles without a material number are your biggest problem.
  • Your data must be stored in your own infrastructure.

Hoshii fits if

  • You want a shared workspace for your operations team, not only an automation.
  • Complaints and questions are as much work as orders.
  • You want to see where the time goes first, then automate.
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The 2 to 3 hours a day we used to process orders have been cut in half. New joiners also have impact significantly faster.
Thomas Locher Head of Sales, Max Schwarz AG

Questions

Is Hoshii an alternative to turian?

For order intake, yes: both recognise orders in the mail, read them without templates and create them in the ERP after approval. turian also covers quotes and procurement. Hoshii is also the workspace where your team handles every mail.

Do we have to leave Outlook?

Your team works in the Hoshii Workspace; mailboxes and addresses stay in Microsoft 365 or Google Workspace. An Outlook add-in covers the transition.

Can Hoshii store data in our infrastructure?

Standard is operation in EU data centres, in Germany. If storage on your side is a condition, talk to us.

Which certifications does Hoshii hold?

SOC 2 and ISO 27001. The evidence is in the Trust Center at trust.hoshii.ai.

Bring your messiest order. We run it live, against your ERP.

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