Automate order entry with AI

Automated order entry means software reads incoming orders and creates them as orders in the ERP, without anyone typing them in. Hoshii does it with AI. It captures orders from email, PDF, Excel, fax and voicemail, matches every line, and your team approves.

Hoshii is live with more than 20 ERP systems, among them SAP, microtech ERP, Microsoft Dynamics, Sage, proALPHA, abas, weclapp, Abacus, Proffix, CSB System and Fruchtmanager. Hoshii is a microtech partner. It connects over REST API or SFTP. Where a system has no interface, Hoshii operates it the way a person would. Your ERP stays the system of record.

Yes. Besides Microsoft 365 and Gmail, Hoshii also works with mailboxes on your own Exchange Server (on‑premise). We set up the access together with your IT. After that your team works in its inbox as usual, and your customers notice nothing.

By default, nothing reaches your ERP before your team approves it. If a line is wrong, you correct it in the draft. Hoshii stores the correction with the customer, not with the person, and applies it from the next order on, for the whole team. Every change, by Hoshii or by your team, is logged.

Signing in takes minutes: single sign-on with Outlook or Gmail, no migration. The ERP connection is the longer part, often a few days for an ERP we know and up to about six weeks for a new one. The two run in parallel.

PDFs, scans and faxes that arrive as PDFs, even when the layout changes. Email text and forwarded threads. Excel and CSV in any column order. Voicemails, Swiss German included, and photos of handwritten orders. In more than 25 languages.

Not by default: your team checks every order and approves it in one click. Once you trust Hoshii with a process, you put it on autopilot. Hoshii then posts those orders into the ERP itself, and everything else still goes to approval.

Hoshii is built in Switzerland and hosted in the EU. Your data does not leave the EU and never trains third-party models. All AI models run through Amazon Bedrock. Hoshii is GDPR compliant, a data processing agreement is available on request, and the SOC 2 and ISO 27001 audits are under way.

OCR only reads text and needs fixed layouts. EDI only works when a customer sends a structured format. Hoshii understands unstructured orders from any channel, matches them to your products and prepares the finished order.

Hoshii matches the description against the products in your ERP and remembers what each customer means. “Short screws” can be one product for one customer and a different one for the next. Hoshii knows the difference from the first confirmation.

Yes. When a customer changes the quantity, delivery date or lines of an open order, Hoshii recognises the change and matches it to the existing order. Your team sees what changes and approves it. Hoshii then updates the order in the ERP.

Yes. Book a demo and bring a real order, ideally your hardest one. We will show you in 30 minutes what Hoshii does with it. Or point Hoshii at a mailbox yourself and see within an hour what it does with real work.

We price per workspace: how much lands in the inbox, how many mailboxes Hoshii covers and which systems it writes into. Order processing is metered in credits, on a monthly amount we set with you against an average month.

No. Hoshii works without a template per customer and reads layouts it has never seen before. What it learns about a customer comes from your team’s confirmations and corrections, not from a setup project.

No. Orders keep arriving in the mailbox your team already uses. Hoshii runs as an add-in for Outlook and Gmail, and the finished order appears right next to the email. Your customers change nothing about how they order.

No. Hoshii takes over the typing and the matching, and your team keeps the decisions. That leaves more time for customers, queries and exceptions. At Max Schwarz AG, new team members are also productive much sooner.