Hoshii vs. Plato
Plato helps field sales sell more. Hoshii helps the order desk get through the inbox.
Plato plans customer visits, builds quotes on the road and shows from ERP data where revenue is. Hoshii works at the other end: in the order desk's shared mailbox, where orders, complaints and questions arrive. It sorts them, assigns them, brings the customer in from the ERP and creates checked orders.
- Built for the order desk The bottleneck Hoshii solves is the mailbox with 80 mails in the morning, not the field rep's route.
- Every mail, not only quotes Orders, complaints and invoice questions are assigned and answered in the same tool.
- One workspace for the team Personal and shared mailboxes come together in the Hoshii Workspace. Agents sort, enrich and prepare; your team decides.
At a glance
| Hoshii | Plato | |
|---|---|---|
| Where your team works | In the Hoshii Workspace, which brings your team's mailboxes together. An Outlook add-in covers the transition. | In the Plato app, including mobile at the customer. 1 |
| Which order formats are read | PDF, email text, Excel, photo, handwriting and voicemail, with no templates to set up. | PDFs and emails become quotes in the ERP. 1 |
| What is handled besides orders | Everything that reaches your operations team: orders, complaints, invoices, questions. Order processing is one of the modules. | Visit planning, quotes, voice notes from the field. Sorting all mail is not part of it. 1 |
| Matching to the article master | Every line is matched to the ERP article, even when the customer calls it something else. Uncertain lines are flagged. | Real-time product and price lookup for quotes. 1 |
| When the ERP is posted | Only once someone on your team approves. Nothing is posted before that. | Quotes are created in the ERP. 1 |
| Owner and status | Every mail shows who has it, how far it is and by when. Internal comments stay internal. | Tasks between field and inside sales. 1 |
| Reporting | Response times, handling time and open items, per team, customer and topic. | Churn risk, cross-selling signals, dashboards. 1 |
| ERP connection | Live with more than 20 ERP systems, connected over REST, GraphQL, MCP or SFTP. | SAP, GWS, eNVenta and SHC as named partners. 1 |
| Price | Per workspace, by mail volume and connected systems. Quote after the demo. | Not published. 1 |
| Rollout | The mailbox is connected the same day. The ERP connection takes a few days. | Two to three days to go-live, per the maker. 1 |
- Yes
- Partly
- No
- Not stated publicly
Which one fits
Plato fits if
- Your lever is field sales: whom to visit, what to offer, which customer is about to leave.
- Quotes should be built at the customer, with prices from the ERP.
- Your ERP is SAP, GWS, eNVenta or SHC.
Hoshii fits if
- Your bottleneck is the order desk at the shared mailbox.
- Orders arrive as PDF, Excel, photo or voicemail and should land checked in the ERP.
- Your team needs a shared workspace for everything that arrives, not only for orders.
The 2 to 3 hours a day we used to process orders have been cut in half. New joiners also have impact significantly faster.
Thomas Locher Head of Sales, Max Schwarz AG Questions
Are Plato and Hoshii competitors?
Only at the edge. Both connect to the ERP and both process documents from email. Plato is built for sales, Hoshii for the order desk. A wholesaler may need both.
Does Hoshii handle requests for quotes?
Yes, like any other mail: it is recognised, assigned and prepared with context from the ERP. Pricing like Plato's is not part of Hoshii.
Does Hoshii provide sales signals too?
Signals from the mailbox: more complaints, fewer orders from a customer, longer response times. Signals from the ERP's revenue data are Plato's.
Which ERP systems does Hoshii support?
More than 20, among them Microsoft Dynamics, CSB-System and microtech, connected over REST, GraphQL, MCP or SFTP.
More comparisons
- Mail client Hoshii vs. Outlook Outlook is a mailbox. Hoshii is the workspace where your operations team gets the work in it done.
- Mail client Hoshii vs. Microsoft 365 Copilot Copilot helps one person write faster. Hoshii does your team's work.
- Order capture software Hoshii vs. Workist Workist is order processing software. Hoshii is your operations team's workspace, in which order processing is one of several modules.
- Order capture software Hoshii vs. turian turian automates orders and quotes. Hoshii is your operations team's workspace, in which that is one of several modules.
- Ordering platform Hoshii vs. Orderlion Orderlion moves your customers into an app. Hoshii takes the order the way the customer sends it.
- Ordering platform Hoshii vs. ChefsList ChefsList gives the wholesaler an app for its customers. Hoshii gives the order desk its mailbox back.
- Ordering platform Hoshii vs. Procuros Procuros is your EDI connection to retail. Hoshii is the mailbox for every customer without EDI.
Plato is described from its maker's public material, read on 20 September 2026. Hoshii AG is not affiliated with it. Spotted a change? Write to contact@hoshii.ai.
Sources
- KI-Software für den Vertrieb im Grosshandel, Plato (retrieved )
- Plato closes $14.5 million round, Tech.eu (retrieved )
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