Hoshii vs. Workist
Workist is order processing software. Hoshii is your operations team's workspace, in which order processing is one of several modules.
Workist reads orders from PDF, email and Excel and hands them to the ERP; your team checks them in the Workist interface. Hoshii can do that too, but it is something else first: the shared workspace for your operations team, where Agents sort every mail, bring the customer in from the ERP and prepare replies. Order processing is a module there.
- A workspace, not a program for documents Your team works in the Hoshii Workspace on everything that arrives. Workist is an interface for checking orders.
- Agents for every mail Complaints, questions and invoices are sorted, enriched with the customer from the ERP and prepared with a reply draft.
- Order processing as a module Orders are read out, matched to articles and created in the ERP after approval. Switched on when the volume justifies it.
At a glance
| Hoshii | Workist | |
|---|---|---|
| Where your team works | In the Hoshii Workspace, which brings your team's mailboxes together. An Outlook add-in covers the transition. | In the Workist interface. The Inbox Agent works in the sales inbox. 2,3 |
| Which order formats are read | PDF, email text, Excel, photo, handwriting and voicemail, with no templates to set up. | PDF, email, Excel, fax and scan, without templates. 1 |
| What is handled besides orders | Everything that reaches your operations team: orders, complaints, invoices, questions. Order processing is one of the modules. | Inquiries, lists of services and phone orders. The Inbox Agent sorts email. 2,3 |
| Matching to the article master | Every line is matched to the ERP article, even when the customer calls it something else. Uncertain lines are flagged. | Extracted data is checked against master data in real time. 1 |
| When the ERP is posted | Only once someone on your team approves. Nothing is posted before that. | Hands the checked order over via EDI, API or XML. 1 |
| Context from the ERP | Customer, open orders and last documents sit on the mail before you open it. | The Inbox Agent researches information and drafts replies. 3 |
| Owner and status | Every mail shows who has it, how far it is and by when. Internal comments stay internal. | Not mentioned in the product description. 2 |
| Learning from corrections | Every correction is saved against the customer. Next time the match is right. | Learns from corrections to uncertain fields. 1 |
| ERP connection | Live with more than 20 ERP systems, connected over REST, GraphQL, MCP or SFTP. | SAP, Microsoft Dynamics, NetSuite, Sage, proALPHA, abas, Business Central. 1 |
| Hosting and security | EU data centres (Germany), GDPR with a DPA, SOC 2 and ISO 27001. | SOC 2 Type 2, GDPR compliant, based in Berlin. 2 |
| Price | Per workspace, by mail volume and connected systems. Quote after the demo. | Not published. 1 |
| Rollout | The mailbox is connected the same day. The ERP connection takes a few days. | Ready in two days, per the maker. 1 |
- Yes
- Partly
- No
- Not stated publicly
Which one fits
Workist fits if
- You have hundreds of order documents a day and want to automate only those.
- Orders also come by phone and should be captured automatically.
- You want a vendor with many references in the German mid-market.
Hoshii fits if
- You want a shared workspace for your operations team, not only a tool for orders.
- Complaints, questions and invoices are as much work as orders.
- You want to know who is working on which mail and what is left behind.
The 2 to 3 hours a day we used to process orders have been cut in half. New joiners also have impact significantly faster.
Thomas Locher Head of Sales, Max Schwarz AG Questions
Is Hoshii an alternative to Workist?
For order entry, yes: both read orders and create them in the ERP after approval. Beyond that, Hoshii is the workspace where your operations team handles every mail. Workist is a program for order documents.
Does Hoshii need training per customer?
No. Hoshii reads orders from day one. What it learns are a customer's habits: article names that differ from the ERP, units, delivery points. Every correction is saved against that customer.
Does Hoshii post to the ERP automatically?
Only once someone on your team approves. Uncertain lines are flagged and never posted automatically.
Do we have to leave Outlook?
Your team works in the Hoshii Workspace, which brings the mailboxes together; addresses and infrastructure stay. For teams not ready to switch there is an Outlook add-in with labels, status and approval.
More comparisons
- Mail client Hoshii vs. Outlook Outlook is a mailbox. Hoshii is the workspace where your operations team gets the work in it done.
- Mail client Hoshii vs. Microsoft 365 Copilot Copilot helps one person write faster. Hoshii does your team's work.
- Order capture software Hoshii vs. turian turian automates orders and quotes. Hoshii is your operations team's workspace, in which that is one of several modules.
- Order capture software Hoshii vs. Plato Plato helps field sales sell more. Hoshii helps the order desk get through the inbox.
- Ordering platform Hoshii vs. Orderlion Orderlion moves your customers into an app. Hoshii takes the order the way the customer sends it.
- Ordering platform Hoshii vs. ChefsList ChefsList gives the wholesaler an app for its customers. Hoshii gives the order desk its mailbox back.
- Ordering platform Hoshii vs. Procuros Procuros is your EDI connection to retail. Hoshii is the mailbox for every customer without EDI.
Workist is described from its maker's public material, read on 20 September 2026. Hoshii AG is not affiliated with it. Spotted a change? Write to contact@hoshii.ai.
Sources
- AI order entry software, Workist (retrieved )
- All Workist features, Workist (retrieved )
- Workist Inbox Agent, Workist blog (retrieved )
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